FAQs

How do I book onto a course?
Click on the course you wish to book from our ‘courses’ page and select ‘Book Now’. This will take you to the payment page, however if you wish to select another course then please select ‘return to courses’.  Please check the content of your cart and choose ‘proceed to checkout’ and complete your details followed by ‘pay online’.  Please note you do not need a PayPal account to pay, you may just use a credit or debit card if you wish.

Is my booking secure?
Yes we use Paypal and do not store your card details.

Can I pay by cheque?
Yes, but your place will not be held until the cheque has been received and the funds are cleared. So, the quickest way to reserve a place is to follow the online booking procedure.

How do I get an invoice or receipt for my booking?
Once you have completed the booking process, your invoice will be saved for printing in your online account on the website. If your employer has agreed to fund your place on the course, you may use this invoice to claim back the money from your employer.

I would like to host a course at my venue, what do I need to do?
We would love to hear from you if you think you have the perfect venue for one of our courses. Please complete the online contact form and we will be in touch. We can offer a fee for hire of your venue or free place(s) on the course, depending on size and numbers.

I would like to be a tutor for a course with Clinical CPD – what do I need to do?
We are always keen to hear from tutors with expertise and passion for their subject, so please get in touch using the above contact form/details.

Where do I find out information about the venue?
Please see ‘venues’ page for all information about getting there, parking, accommodation etc or contact us if you have another query about the venue.

When will I get the course booklet and certificate of attendance?
On attendance of the course, you will be given the course booklet and CPD certificate.

What will I need to bring to the course?
Please bring a notebook, pen and suitable clothing for the practical elements of the course (eg vest, shorts).

Will there be refreshments on the course?
This depends on the venue, you will be sent an email outlining what refreshments may be available prior to attending the course.

What do I need to wear to attend the course?
Wear comfortable clothing and please bring an appropriate change of clothes for the practical components of the course.

What if I can’t attend the course?
At any time, you may find a substitute to swap your place on the course, we would just ask that you please drop us a line to let us know of the name change and contact details of your substitute.
If you wish to cancel 4 weeks or more in advance of the course, then you will need to write to us and we will arrange a full refund (less an administration fee of €30).
If you wish to cancel within 4 weeks of the course, regrettably we will be unable to offer you a refund, whatever the circumstances (please see Ts & Cs).